Entitlements
Overview
When a buyer subscribes to your product on Alibaba Cloud Marketplace, Fours creates and maintains an entitlement that tracks the subscription lifecycle. Marketplace events (and periodic sync) drive the entitlement state.
Lifecycle
| Marketplace event | Fours action |
|---|---|
| Create instance | Creates the entitlement |
| Renew instance | Extends the entitlement term |
| Upgrade instance | Updates the entitlement’s plan |
| Expire instance | Suspends the entitlement |
| Release instance | Cancels the entitlement |
Fours also periodically syncs entitlements from the marketplace to reconcile any events it may have missed. Trial subscriptions are recognized and flagged.
Auto-cancel suspended entitlements
Suspended (expired) entitlements can be automatically cancelled after a configurable number of days. You can also configure how many days before an entitlement ends Fours sends an expiry notification.
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