Download Support Ticket Attachment

GET https://api.suger.cloud/org/{orgId}/support/ticket/{ticketId}/attachment/{attachmentId}

Authenticated download of a support-ticket attachment (GitHub-Issues backend). Verifies that the caller's org owns the ticket and that the ticket references this attachment, then redirects to a short-lived signed URL. Pass format=JSON to receive that URL in the response body, which is what a browser requires: it cannot follow this redirect, because the Authorization header makes the request preflighted and a preflighted request that is redirected to another origin fails.

Parameters

Responses

200 — The signed URL (format=JSON only)

Content-Type: application/json · Schema: SupportTicketAttachmentURL

SupportTicketAttachmentURL fields:

302 — Redirect to a short-lived download URL

Content-Type: application/json

404 — Not found

Content-Type: application/json

500 — Internal server error

Content-Type: application/json

Example

Generated from this operation's schema. Values are placeholders — substitute your own ids, and set SUGER_TOKEN to a bearer token from the OAuth client-credentials exchange.

Request

curl -X GET 'https://api.suger.cloud/org/{orgId}/support/ticket/{ticketId}/attachment/{attachmentId}' \
  -H "Authorization: Bearer $SUGER_TOKEN"

Response — 200

{
  "expiresIn": 1,
  "url": "https://example.com"
}

Error — 404

"string"

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