# Track Your Assigned Partner Journey

Follow the onboarding and program journeys your seller assigns to you, read your progress at a glance, and know what's expected at each step.

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## Overview

Your seller may assign one or more journeys to guide you through onboarding or other program milestones. Each journey is a sequence of steps your seller wants you to complete.

Because each seller designs their own journeys, the steps, names, and order may look different from the examples in this guide.

## Most Steps Tick Themselves

You don't have to tell your seller when you've finished something. For most step types, doing the work *is* how the step gets marked done — Fours notices the underlying action and completes the step for you, usually within moments.

| When you... | The step completes |
| --- | --- |
| Reach a fully executed agreement with your seller | **Sign agreement** |
| Finish the course the step names | **Complete course** |
| Earn the certificate the step names | **Earn certification** |
| Upload a file your seller can see | **Upload document** |
| Get a Fours co-sell with that seller to **Active** or beyond | **Register a deal** |

Two things follow from that:

- **You don't need to wait your turn.** If your journey runs in sequential mode, later steps show as locked — but that lock only governs manual ticking. When you actually complete the underlying work, the step is marked done whatever order it happens in.
- **Steps match exactly what they name.** A step that names a specific course or certificate completes only for *that* one. A **Sign agreement** step attached to a particular agreement waits for that agreement.

:::info
**Custom task** steps are the exception. There is no underlying action for Fours to watch, so your seller marks those done after you tell them the work is finished.

A **Register a deal** step that asks for several co-sells moves to *in progress* once your first one qualifies, and to *done* once you reach the number the step asks for. A file you upload as **private** completes nothing — no one on the seller's side can see it.
:::

:::info
The journey view in your portal is read-only. You can open a step to go do the work, but the checkboxes belong to the seller who assigned the journey — you never have to tick anything yourself.
:::

## Find Your Journey

Go to **Partner Console**, then **Journeys**.

If your seller has assigned more than one journey, each appears as its own card.

![Journeys page in the Partner Console showing assigned journey cards](images/track-your-assigned-partner-journey-1.png)

## Read Your Progress

A progress bar at the top of each card (for example, "1/4 · 25%") shows how far along the journey is overall.

Every step carries one of three statuses:

| Status | How it looks | What it means |
| --- | --- | --- |
| **Not started** | An open circle | Nothing has happened on this step yet. |
| **In progress** | A spinner in place of the circle | Partial credit. A **Register a deal** step reaches this once your first qualifying co-sell lands but before you've hit the number the step asks for. |
| **Done** | A checkmark, with the title struck through and **Completed [date]** below it | Finished — either automatically, or ticked by your seller. |

Sequential mode adds one more thing to read: a step that isn't yet eligible to be ticked is dimmed and shows a **grey padlock** in place of its status icon. That's a lock on *manual* completion, not on your progress — finishing the underlying work still completes the step. See [Most Steps Tick Themselves](#most-steps-tick-themselves).

![Journey card showing completed, open, and locked steps with a progress bar](images/track-your-assigned-partner-journey-2.png)

## Act on a Step

Open a step's title to see its full detail. Where the step points at something you can go do — a course to take, an agreement to sign, a task to work, a certificate you've earned — the step offers an **Open** action that takes you straight there.

If the thing a step points at is no longer available (a course withdrawn, an agreement or task removed), the step says so rather than sending you to a dead end. Contact the seller who assigned the journey.