# Complete Partnership Profile

Set up the profile partners see when they view your company in Fours — your identity, relationship type, capabilities, portal URL, and access settings.

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## Overview

Your **Partnership Profile** is what partners see when they view your company inside Fours. It also stores the information used for your partnership capabilities and company identity, so it's one of the first things you should complete before inviting partners.

:::info
You'll need an Admin or Editor role to make changes here. If the fields appear locked or read-only, check your role with your Fours admin. See [Manage Users and Roles](/get-started/account/).
:::

## Step 1: Access your Partnership Profile settings

1. Go to **Fours Console**, then **Settings**.
2. Click **Partner**, then **Partnership Profile**.

![Partnership Profile settings under Settings > Partner in Fours Console](images/complete-partnership-profile-1.png)

## Step 2: Fill in your company identity

### Auto-fill from your website

Before filling out your profile manually, you can have Fours generate a first draft from your company website.

At the top of the page, click **Generate from Domain**. Fours uses AI to generate your profile content based on information from your website.

Review the generated content carefully before saving. It's intended as a starting point and may need edits to accurately reflect your company.

**Generate from Domain also finds a logo.** Fours looks for one on your website and, if it finds a usable image, stores it as your profile logo alongside the generated text. When it does, a notice appears under the **Logo** field:

> This logo was found automatically on your website. Check it's the right one before saving — it may have picked a social banner or an icon.

Take that seriously. Automatic logo detection reads the images a homepage advertises about itself, which is often the right logo and sometimes a social-sharing banner or a favicon. Replace it with an upload if it isn't what you want partners to see.

:::info
The logo is only best-effort. If nothing usable can be found or stored, the rest of the generated profile still saves and the **Logo** field is simply left for you to fill in.
:::

![Generate from Domain button that drafts profile content from your website](images/complete-partnership-profile-2.png)

### Identity

The Identity section covers the basic details partners will see about your company. Work through each field in order:

1. **Company Name** — Your official company name as you want it displayed to partners.
2. **Logo** — Upload your company logo. PNG or JPG only, 2 MB max.
3. **Headline** — A short, one-line summary of what your company does (120 characters max). Think of this as your tagline — it's the first thing a partner reads about you.
4. **Description** — A fuller explanation of your business: what you do, who you serve, and why it matters to a partner (500 characters max). Both Headline and Description show a live character counter, so you'll see exactly how much room you have left as you type.
5. **Website** — Your company's main website URL.
6. **Partnership Contact Email** — The email address partner inquiries should go to. Use an inbox your team actually monitors, not a personal address, since this is what partners will use to reach you.

![Identity section fields including company name, logo, headline, description, website, and contact email](images/complete-partnership-profile-3.png)

## Step 3: Set your Relationship Type

Relationship Type defines *whose product is being sold* in co-sells your organization initiates. Choose one:

| Option | What it means |
| --- | --- |
| **Our product is being sold** | You are the Seller — your product is what's typically being sold in a deal. |
| **The partner's product is being sold** | The partner is the Seller — you're usually the one referring or supporting someone else's sale. |
| **Both products can be sold** | Either direction is possible depending on the deal. |

This is required before your first co-sell, and it determines what the next section is called and which capabilities you'll see in it.

:::info
On an individual partner's record the middle option names that partner instead — for example, *"Acme Corp's product is being sold"* — so you can see at a glance which way round that specific relationship runs. It's the same setting.
:::

![Relationship Type options for whose product is being sold](images/complete-partnership-profile-4.png)

## Step 4: Choose your capabilities

The section below **Relationship Type** changes based on what you picked.

### If you selected "Our product is being sold"

You'll see a section called **What We're Open To** ("What can partners do with/for us"). Check off any that apply:

* **Refer leads to us** — Partners send you customers, and you pay them a referral fee when deals close.

  _In practice: this is the lowest-commitment option. There's no resale agreement involved — just a lead-passing relationship with a payout tied to it._

* **Resell our product** — Partners sell your product under their own agreement and earn a margin.

  _In practice: this needs a formal resale agreement in place (a Resale Authorization, or CPPO_OUT, when you're issuing it — for example, AWS's Reseller Contract for AWS Marketplace). You won't see the partner's final markup or end-customer price; that stays private to them._

* **Sell together** — You jointly pursue and close deals, sharing the opportunity.

  _In practice: this is a co-sell relationship. Deals get registered and tracked jointly, and both sides typically have visibility into where the deal stands._

* **Build an integration** — You connect your products technically to create a better experience for shared customers.

  _In practice: this is a product or engineering commitment, not just a go-to-market one, so it usually involves more than your partnerships team alone._

![What We're Open To capability checkboxes for sellers](images/complete-partnership-profile-5.png)

### If you selected "The partner's product is being sold"

You'll see a section called **What We Offer** ("What we bring to a partnership"). Check off any that apply:

* **We refer customers to you** — You have customer relationships you can refer their way.

  _In practice: the mirror of "Refer leads to us" — you're the one sending business, and the payout structure runs the other direction._

* **We resell your product** — You have sales channels and can sell their product.

  _In practice: this puts you on the hook for a resale agreement (the marketplace calls this a Resale Authorization, or CPPO_IN, when you're receiving it). You control the final markup and price to the end customer; the ISV won't see those numbers._

* **We sell together** — You partner with sellers to jointly close deals.

  _In practice: same co-sell tracking as above, just with you playing the reseller or partner role instead of the seller._

* **We integrate with your product** — You connect your services with their product to deliver better outcomes.

  _In practice: another technical commitment — worth confirming your product team is aligned before you check this box._

![What We Offer capability checkboxes for partners who resell](images/complete-partnership-profile-6.png)

### If you selected "Both products can be sold"

You'll see a section called **Partnership Capabilities**, showing both the "What We're Open To" and "What We Offer" options together, since either side could apply depending on the deal. Both sets of checkboxes appear on the same screen — see the two lists above.

Check off only the capabilities that reflect real, current arrangements you're willing to support. These selections shape what partners understand is possible when they engage with you, so leave unchecked anything you're not ready to do yet.

![Partnership Capabilities section combining both open-to and offer options](images/complete-partnership-profile-7.png)

## Step 5: Set your Partner Portal URL

Your portal slug is the part of your portal's web address that comes after `console.suger.io/prm/`, typically your company name (for example, `acme-partners`). It isn't set on this page: the **Partner Portal URL** card lives under **Settings → Partner → Login Page**, next to the login URL it builds.

1. Go to **Settings → Partner → Login Page**.
2. Enter the slug under **Portal Slug**, then click **Save**.

The slug also builds your public deal registration link, so once it's saved, changing it breaks the links your partners already have — Fours asks you to confirm first. See [Choose your portal slug](/prm/partner-portal-login-page/#choose-your-portal-slug).

![Partner Portal URL field where you set your portal slug](images/complete-partnership-profile-8.png)

## Step 6: Decide your Partnership Access

Under **Partnership Access**, use the toggle to choose how organizations can connect with you:

* **Open (toggle on):** Anyone can send your organization a partnership request.
* **Invite Only (toggle off):** Only organizations you invite can establish a partnership.

![Partnership Access toggle for Open or Invite Only](images/complete-partnership-profile-9.png)

## Step 7: Save your profile

Once every section above is filled in, click **Save Profile** at the bottom of the page. Nothing here is permanent — you can return and update your identity, capabilities, or access setting at any time as your partner program evolves.

## What partners see

Once saved, your **Company Name**, **Website**, and **Description** appear on your profile when a partner views their relationship with you.

Partners will also see additional details on this same page, like your tier in their program and company specializations, but those come from other Fours settings, not from Partnership Profile.

![Partner-facing view of your company profile showing name, website, and description](images/complete-partnership-profile-10.png)